Remote Support Services
Expert remote support for Rivian and Tesla — anywhere in the world. One of the very few specialists capable of remotely reactivating Rivian high-voltage systems after a crash.
Rivian is our primary focus. With a rapidly growing fleet and very few specialists globally, we offer what most shops can't: remote HV reactivation, crash data reset, and full rebuild guidance — from anywhere.
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Full remote rebuild support after a crash or salvage acquisition. I guide you step by step — starting with pyro fuse replacement (under dashboard for pre-2024, under vehicle for 2025+), then connect remotely to clear crash data, reprogram modules, and reactivate the high-voltage system so the vehicle can power on, shift into gear, and be driven again.
Note: Successful reactivation depends on the vehicle's overall condition. Additional hardware issues may require further diagnosis.
Full remote diagnostic session — I connect to your vehicle remotely, read all fault codes, identify issues, and provide a detailed diagnostic report with recommended next steps. Ideal for shops and rebuilders who need expert eyes on a vehicle before committing to repairs.
Remote assistance for software updates and module reprogramming. Failed OTA update, a module that needs flashing after replacement, or a vehicle requiring a software reset — I connect remotely and handle it.
Post-crash airbag system support. I assist with identifying which modules need reset or replacement and guide you through the process. For airbag module resets, I recommend sending the module to myairbags.com — a trusted partner for crash data reset. Module is typically located under the center console.
Our specialist will review your case and get back to you within 24 hours via email or WhatsApp to confirm your session and send payment instructions.
Need urgent help? Reach us on WhatsApp.
Process
Fill out the form with your vehicle details and describe the issue. No payment needed at this stage.
Our specialist reviews your case within 24 hours and confirms feasibility, timing, and any pre-session steps.
Once confirmed, you complete payment and prepare your Windows laptop with AnyDesk and OBD2 interface ready. Rebuild: $1,000 flat. Other services: $250/hr.
Specialist connects via AnyDesk, performs the service, and provides full documentation upon completion.
After the session, we assist with clearing remaining fault codes, final checks, and parts sourcing if needed.
Our remote service reaches anywhere on the globe. All you need is your vehicle, a Windows laptop, an OBD2 interface, and a stable internet connection. We handle the rest.